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What are the rules regarding cancellation?

When booking via our website, the following cancellation conditions apply:

Cancellation date          

Conditions

Within 24 hours after booking          

Free of charge, 100% of the booking amount already paid will be refunded. For bookings with arrival within six weeks (42 days), the free cancellation option does not apply. 

Up to six weeks (42 days) before arrival

Free of charge, 100% of the booking amount already paid will be refunded.

Up to 7 days before arrival

50% of the booking amount will be refunded.

Within 7 days before arrival

10% of the booking amount will be refunded.

On arrival day or during stay                 

0% of the booking amount will be refunded.

When booking via Airbnb, Booking or VVV Texel, the cancellation conditions of the platform in question apply.

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